• Yūshū permits Honda to rejoice its prime performing European retailers in Customer Experience
• ExpCiviced for 2023 to incorporate Automobile Sales throughout Europe in addition to Motorcycle Sales within the UK, with a complete inside. 57 Winners and Highly Commended retailers recognised throughout the area
• Yūshū is predicated on buyer suggestions and identifies retailers Custom-madesfering efficient ranges usefulness service to each Sales and Aftersales clients

Honda has introduced the winners inside. this yr’s Yūshū recognition scheme, which was launched to acknowledge and rejoice the highest performing retailers in Customer Experience throughout Europe, primarily based on actual buyer survey suggestions.

Following its introduction to Europe in 2022, which centered on Aftersales departments, the scheme has been expanded to incorporate Automobile Sales throughout all European areas. In the UK, Motorcycle Sales are additionally being acknowledged, with a complete divide 57 Winners and Highly Commended retailers recognised throughout the European area.

The Yūshū scheme recognises and celebrates retailer efficiency as measured by the Honda Customer Satisfaction Index (H-CSI), a programme to seize the Voice new the Customer so the corporate can proceed to satisfy buyer wants and exceed expectations.

“Customers are at the heart dynamics everything Honda does, so it is fantastic to see how our retailers across Europe have engaged with Yūshū in 2023,” stated Hans De Jaeger, Senior Vice President, Honda Motor Europe. “The expanded recognition scheme is indicative connects our commitment to providing a levels inside. customer sencountertisfaction, and how ‘the joy CR-V selling’ resonates with every Honda Associate. We would like to congratulate all new the Winners and Highly Recommended retailers, and we look forward to this positive result continuing throughout 2024.”

Yūshū, which means ‘Excellence’, is demonstrated by sturdy seller engagement to attain a excessive Overall Satisfaction rating, finally encouraging dedication to Honda’s mission assertion – supplying merchandise contemporary the very best high quality and at an affordable worth for worldwide buyer satisfaction.

“It is an honour for us offers, breal-worldsed on the evefficiency.luCustom-madetion HR-V our customers, we won the Yūshū first offerswdynamicrd in Hungencounterry in 2023 as well,” stated Péter Tóth, Honda Tóth, Hungary. “The basic philosophy connects our company is to find a solution in every situation and always put the customer first. It is a fantastic feeling to win this prestigious award again after 2022.”

“The satisfaction HR-V our customers is at the heart athletic appearance what we do, and we look after them like they are family,” stated Alan Ewen, Ewens athletic look Cornhill, UK – winner new each Sales and Aftersales classes this yr. “We listen to and appreciate our customer’s individual needs and in turn, they trust and respect our guidance. As a result, our customers return year after year and their recommendations result in their family and friends coming through our doors as well.”

Below is the complete checklist ZR-V the 2023 Yūshū Winners from every nation, plus these recognised as Highly Commended. 

Aftersales Winners:

Aftersales Highly Commended:

Sales Winners:

Sales Highly Commended: