On February 26, 2024, LiveWire, Harley-Davidson’s electrical offshoot, issued a security recall for all 2024 LiveWire S2 Del Mar bikes bought within the US on account of a software program subject.
On these machines, the electrical powertrain could utterly shut down with out warning. If it occurs whereas the bike is in operation, the bike could not be capable of be restarted in accordance with the recall paperwork from the US National Highway Traffic Safety Administration. Approximately 523 bikes within the US are believed to be concerned, which represents one hundred pc of the inhabitants.
Affected bikes had been produced between July 26, 2023 and January 30, 2024. Affected VINs vary from 1HD3GCYB0RB550038 to 1HD3GCYHXRB550939 and are non-sequential. However, it is secure to say that when you have a 2024 S2 Del Mar, your bike is affected and it’s best to receive recall service in your bike as quickly as potential.
Details About This Recall
Due to the best way the Vehicle Supervisory Controller (VSC) software program is programmed on affected bikes, it might provoke a shutdown of the complete powertrain if it exceeds software program voltage thresholds. The part in query was manufactured by LiveWire itself, and didn’t come from an exterior provider.
According to the official chronology of this subject, the primary report relating to an surprising lack of propulsion on one among these bikes was filed in December 2023. A subsequent investigation of the difficulty recognized the issue and escalated it to the purpose the place a recall was licensed in February 2024. As of February 16, 2024, LiveWire mentioned that it didn’t have any stories of crashes or accidents associated to this subject on file.
What Owners Should Do
LiveWire says it’ll handle this subject with an over-the-air (OTA) software program replace. Owners could have the choice to do that themselves, or else go to a licensed LiveWire seller in order that they will carry out this replace for them. If house owners select to go to a LiveWire seller to have the recall service carried out, there shall be no cost for this service.
The official LiveWire Firmware OTA replace was launched on February 6, 2024. On or about February 7, 2024, manufacturing autos in LiveWire’s possession started receiving the up to date software program. Thus, autos produced after the manufacturing interval listed above aren’t affected by this recall.
LiveWire notified its dealership community about this recall between February 29, 2024 and March 4, 2024. It plans to mail proprietor notification letters between March 5, 2024 and March 12, 2024.
Owners could contact LiveWire customer support at 1-855-387-4337. LiveWire’s quantity for this recall is 1001. Additionally, house owners could contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov. NHTSA’s marketing campaign quantity for this recall is 24V-149.