WASHINGTON, DC. (Oct. 27, 2023) – Mazda North American Operations (MNAO), on behalf of Mazda Motor Corporation, has filed a safety defect notification with the National Highway Traffic Safety Administration (NHTSA) for a concern which exists on certain 2024 MY CX-90 PHEV (Plug-in Hybrid Electric Vehicle) vehicles.

The engine and electric motor of specific CX-90 PHEV vehicles may unexpectedly shut down due to a failsafe mode. This occurs when the temperature of the PHEV system inverter exceeds a specific threshold, triggering the failsafe mode. The software program in the powertrain control module controls this failsafe mode, halting the engine and electric motor. Unfortunately, this sudden shutdown can result in a loss of drive power, posing a higher risk of accidents. It’s important to note that there are no warning signs before the failsafe mode activates. The warning lights for the engine and hybrid system only illuminate after the failsafe mode is already in effect.

No accidents or injuries associated with this defect have been reported.

A total of 4,252 CX-90 PHEV vehicles are affected in the U.S. and U.S. Territories.

Owners of the affected vehicles will be notified by U.S. Mail. To stay updated, please check mazdarecallinfo.com or nhtsa.gov.

Mazda North American Operations, based in Irvine, California, oversees the sales, marketing, parts, and customer service support for Mazda vehicles in the United States, Canada, Mexico, and Colombia. They work with approximately 795 dealers. Mazda Canada Inc. manages operations in Canada, Mazda Motor de Mexico operates in Mexico City, and Mazda de Colombia operates in Bogota, Colombia. For more information about Mazda vehicles, including photos and videos, visit InsideMazda.MazdaUSA.com/Newsroom.

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