Microsoft is introducing a new initiative that allows customers to purchase Xbox repair parts directly from the company. While there has been no official statement from Microsoft, it appears to be in a beta or testing phase to assess user behavior. If successful, this program could pave the way for more device repair options in the future.

There are several reasons behind Microsoft’s decision to offer self-repair assistance. The Xbox has a dedicated modding community, and this service would greatly benefit them. Additionally, by providing exclusive and high-quality repair offerings, Microsoft can manage excess stock effectively.

The primary reason, however, is Microsoft’s commitment to transparency and supporting self-service repairs, as outlined in their 2021 agreement with shareholder advocacy group As You Sow. This agreement aims to empower consumers who prefer self-repair options rather than relying on original manufacturers. Over the years, Microsoft has made strides in enabling self-service repairs, starting with products like Surface laptops. Including Xbox products in this initiative marks a significant advancement. Let’s hope it becomes a permanent offering.