T-Mobile has removed all mentions of SyncUP Pets from its main website. However, the support webpage for the service is still active and confirms that T-Mobile will shut down the service on November 10, 2023.

The support page states that after the shutdown date, SyncUP Pets trackers will no longer connect to T-Mobile’s service, and all tracking features will cease to function. This renders the trackers useless. Customers who have subscribed to the service will no longer be charged. T-Mobile has also mentioned that customers don’t need to take any action, except for removing the tracking device from their pet’s collar.

If you are searching for an alternative to SyncUP Pets, there are several pet-focused apps, devices, and tech gadgets available on the market. Some popular options include the Fi Smart Dog Collar Series 3, Ring Pet Tag, Tractive GPS Tracker, Jiobit Smart Tag, Apple AirTag, and Tile Pro. These devices vary in price, features, and battery life. It is recommended to compare the different options before selecting one for your pet.

Although it is disappointing to see SyncUP Pets being discontinued, it is not entirely unexpected. The service faced tough competition from rival products and was unable to gain significant market share.