On December 6, 2023, Ducati North America issued a security recall on all 2016 by 2023 Ducati XDiavel S and STD bikes offered within the US because of the potential for damaged passenger backrests. Incorrect set up of the half or potential incorrect utilization by the passenger might result in a damaged backrest, which might trigger a passenger to fall from the bike and be injured. 

According to Ducati North America data, roughly 2,906 bikes might probably be concerned on this recall, which represents about one p.c of the inhabitants. 

This is not the primary XDiavel recall through the mannequin’s run, as the 2016 through 2018 bikes faced a side stand recall in 2021. Additionally, some 2016 bikes were recalled because of an incorrect rear wheel set up.

Regarding the 2023 XDiavel S and STD backrest recall, the affected bikes had been produced from November 4, 2015 by June 14, 2022. Affected VINs vary from ZDM13BKW1GB000066 to ZDM13BKW1PB011942 and will not be sequential.

Ducati Motor Holding has been reviewing and analyzing guarantee claims relating to damaged passenger backrests on XDiavels since October 2017. Through the course of its investigation, it decided {that a} part defect was not at fault.

Instead, Ducati discovered that the problem is extra difficult as a result of the passenger backrest is provided as an adjunct, and doesn’t come pre-installed on the bike. Therefore, it is as much as the client to put in it, or for them to have another person (a store, a licensed Ducati supplier, or anybody they select) do the work for them. 

Over the course of its investigation, Ducati says that it turned conscious of six potential security instances, however specifies that none of those was positioned within the US. In the curiosity of security, Ducati North America is instructing its licensed supplier community to test the passenger backrest set up for applicable process and tightening torque on all XDiavels. Additionally, as a part of this recall, Ducati sellers will set up a warning sticker on the backrest of all XDiavels, which is able to inform passengers the best way to safely use the backrest.

According to Ducati’s official security recall documentation bulletin to sellers, the passenger backrest should be used together with both holding onto the passenger seize strap, or else holding onto the rider. Passengers mustn’t use the backrest alone for help, or else it might break. 

In the course of the recall, Ducati sellers will do certainly one of three issues to treatment the problem.

• For XDiavels the place the backrest is put in, sellers will examine the backrest to find out whether or not they’re broken. If they don’t seem to be broken, they may reinstall them utilizing Ducati’s torque specs.
• If the seat backrests are discovered to be broken, they are going to be changed freed from cost, then put in based on Ducati’s directions by the supplier.
• If the seat backrests will not be put in on the bikes, house owners might be instructed to take the seat backrests to their native Ducati supplier for an inspection and the applying of a warning sticker. If the proprietor needs to put in the backrest sooner or later, they have to take it to a Ducati supplier to guarantee that it complies with their directions.
• In all XDiavel recall instances, Ducati sellers will apply a brand new warning sticker to the backrest that informs passengers on its correct utilization as decided by Ducati.

Owners might contact Ducati customer support at 1-888-391-5446. Ducati’s quantity for this recall is SRV-RCL-23-005. 

Additionally, house owners might contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.