Just such as you attempt to get all the data potential earlier than upgrading your device with T-Mobile, it is best to do the identical earlier than submitting a declare. As you’d count on, T-Mobile and Assurant require fairly a bit of data to course of your declare. You have to be the first account holder or a licensed person to file your declare. Before submitting your declare, you will want to assemble the next: your smartphone quantity, the make and mannequin of your machine, the date it was broken, and the final time you used it.
Follow these steps to find out if you final used your cellphone:
- Go to T-Mobile.com and log into your account.
- Select Usage from the menu on the high of the display.
- Choose the kind of utilization you wish to view: knowledge, messages, calls, cell hotspots, or knowledge go.
- Select Download all data.
- Save the file to your pc.
You may want a government-issued ID and proof of possession to make your declare. If your machine was stolen, you will want the police report quantity. You also needs to report misplaced or stolen units to T-Mobile by their web site to dam your IMEI (International Mobile Equipment Identity) and cease unauthorized utilization. If your cellphone is not working attributable to an issue with supplies or workmanship, it is best to contact T-Mobile directly for assist. If you could have an Apple machine, you will get service by AppleCare.