Tag Archives: care

PeugeotUk

PEUGEOT EXTENDS ITS ALLURE CARE PROGRAMME TO ENTIRE ELECTRIC CAR RANGE

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PEUGEOT has prolonged its Allure Care programme to its whole electrical automotive vary, changing into the primary European producer to supply such in depth protection.

Introduced on the brand new E-3008, the PEUGEOT Allure Care programme can be out there on PEUGEOT’s wider electrical automotive line-up from 4 July, together with the brand new E-208, E-2008, E-308 and E-308 SW†.  The new E-5008 and E-408, set to reach later this 12 months, can even profit from the Allure Care programme.

Confident within the high quality, reliability and sturdiness of its merchandise, PEUGEOT is the primary European producer to supply such broad protection. The PEUGEOT Allure Care covers the electrical motor, charger, transmission and foremost electrical and mechanical parts for as much as 8 years or 100,000 miles. The PEUGEOT Allure Care enhances the particular PEUGEOT guarantee which already applies to the excessive voltage battery for 8 years or 100,000 miles to be able to supply full protection of the car.

PEUGEOT Allure Care is activated robotically and freed from cost for 2 years or 16,000 miles after every service is carried out within the PEUGEOT accepted aftersales community. PEUGEOT Allure Care can be supplied to all consumers of latest PEUGEOT electrical fashions from 4 July 2024.

Adam Wood, Managing Director, PEUGEOT UK, stated: “The PEUGEOT Allure Care aims to accelerate the adoption of electric cars, giving customers the confidence and peace of mind they need to make the switch. The extension of Allure Care to our entire electric range is proof that we put the customer at the heart of our transformation to become the leading brand in the European electric market by 2025.”

PEUGEOT already provides the widest electrical vary of any mainstream European producer and is dedicated to providing one of the best and most effective electrical driving vary available on the market. For instance, the brand new E-3008 units a brand new benchmark in its phase with a spread of as much as 422* miles. PEUGEOT’s second new entrant into the midsized SUV class, the brand new E-5008, is the one mannequin in its phase to supply all-electric mobility for seven passengers with a alternative of powertrains and is able to as much as 410* miles of vary.

 

ToyotaUk

Toyota Is Expanding Its Certified Used Business. Here’s Why.

Toyota Motor North America is a new-car firm. So why ought to it care in regards to the gross sales of used vehicles? 

Because, once you delve into the main points, you quickly uncover that these two sectors of the retail automotive enterprise are inextricably linked—to the good thing about Toyota, its sellers, and their prospects. 

That’s why Toyota has lengthy supported and promoted a strong licensed used program. And it’s why Toyota not too long ago expanded that program to incorporate autos as much as 10 mannequin years previous with between 60,000-125,000 miles on their odometers. 

Silver Certified goes past the present Gold Certified eligibility parameters of as much as six mannequin years and 85,000 miles. The transfer might assist increase Toyota Certified’s present gross sales of greater than 370,000 autos per yr. 

“That’s a lot,” mentioned Ron Cooney, Toyota Certified Used Vehicles (TCUV) gross sales operations supervisor. “Based on Motor Intelligence’s evaluation, if Toyota Certified was a brand new automobile model, it will be ranked 13 th out of the 48 makes available in the market. 

“But it’s also small when you step back and look at the bigger picture. According to figures compiled by Edmunds, some 6 million used Toyotas are sold every year. Yet our year-end financial statement shows that our dealers only sold 790,540 in 2023. So, there is a tremendous opportunity for growth here.” 

In some methods, Toyota’s stellar status for high quality, sturdiness and reliability works in opposition to it on this entrance. Customers know that nearly any well-maintained Toyota is an effective wager when shopping for used, whether or not it’s being bought by an unbiased vendor or personal occasion. But now, with Silver Certified, there much more motive buy a used Toyota from a Toyota vendor. 

Why? Three phrases: peace of thoughts. A Silver Certified Toyota comes with: 

  •  A restricted powertrain guarantee for 12 months/12,000 miles 
  • 24-hour roadside help for 12 months/12,000 miles 
  • A 136-point minimal high quality assurance inspection 
  • A free CARFAX® Vehicle History Report 
  • The choice of together with a trade-in to facilitate the transaction 
  • The choice of financing the deal by way of Toyota Financial Services 
  • Trouble-free dealing with of the transaction, together with DMV paperwork

The choice of financing the deal by way of Toyota Financial Services 

Trouble-free dealing with of the transaction, together with DMV paperwork 

Further, the powertrain guarantee and roadside help are transferable to the subsequent proprietor for free of charge if the automobile is resold earlier than the 12 month/12,000 mile expiration, thus boosting its resale worth. And the guarantee is honored at over 1,400 Toyota sellers within the continental U.S. and Canada. 

“We’re not the first automaker to certify its older vehicles, but we studied what our competitors were offering and made sure we got it right,” Cooney mentioned. “Some of them limit the warranty to three months. Others only offer it on some vehicles. Some don’t include CARFAX. It can get very confusing for the customer. We made sure our vehicles were covered for a full year, which is a big selling point to customers who aren’t used to getting any kind of warranty on an older/higher-mileage vehicle unless they pay extra for it.” 

Cooney mentioned Toyota’s sellers are supportive of this new stage of certification. Because of it, they’re extra possible to absorb an older Toyota in commerce. That issues when you think about that the majority new-car gross sales contain some form of trade-in automobile. Also, primarily based on preliminary suggestions from sellers, Cooney mentioned they’re promoting Silver Certified Toyotas quicker than non-certified used autos—contributing to their backside line. 

“I can see used Toyotas sitting in a dealer’s inventory for 30 or 60 days,” Cooney mentioned. “Then we launched Silver Certified. And the dealers who have taken advantage of this program have sold those cars more quickly.” 

Meanwhile, if these prospects do want repairs below guarantee, they’re much extra more likely to convey their autos again to their Toyota sellers. That generates even increased model loyalty. 

The internet impact is that the TCUV program helps increase automobile resale values (a key metric on the subject of Toyota’s leasing enterprise) and—maybe most significantly—proprietor retention. 

“We want to sell each of our vehicles at least four times: new, Gold Certified, Silver Certified and used,” Cooney mentioned. “We want to keep that car, and the customer, in our family for as long as possible. Ultimately, that’s what this is all about.”

BMW

Proactive Care – the digital concierge for BMW Customer Service.

The BMW Group is introducing Proactive Care, a new customer service offering driven by data and AI. This innovative solution enables vehicles to identify and anticipate service requirements, allowing for proactive solutions and enhancing the customer experience. The initial applications for existing and upcoming vehicle generations are already live, with continuous improvements and additional functionalities planned for the future.

BMW vehicles have been sending service-related data directly to BMW dealers for several years, facilitating targeted interaction between customers and dealers. With Proactive Care, BMW takes the initiative by reaching out to customers rather than the other way around. The portfolio of dealer service requirements is continuously expanded and, where applicable, integrated with the advantages of artificial intelligence. This development represents the next stage in the evolution of connected vehicles and customer service.

Proactive Care provides various benefits when servicing is required. Through data analysis and the recording of customer preferences, the system enables digital tire diagnosis, fault message identification, and custom proposals for solutions. Depending on the situation, customers are notified via the My BMW app, in-car notifications, email, their preferred dealer, or a telephone call from Roadside Assistance. Proactive Care ensures a long-term improvement in customer service, from self-help suggestions (such as solving problems via a Remote Software Upgrade) to flexible support for guaranteed mobility, and even guidance on the right dealer within the global network if a workshop visit is necessary. The system also offers options like online appointment scheduling and personalized service videos with online payment handling.

Proactive Care is available worldwide for all BMW models with BMW Operating System 7 or later (as of version 07/2019). To access this service, customers need an active BMW ConnectedDrive contract and must register their vehicle in the My BMW app or My BMW portal using their BMW ID and contact details.* By accepting the Privacy Policy, enabling push notifications in the app, and consenting to be contacted by BMW AG or their BMW Service Partner, customers can ensure data collection for Proactive Care. The service always provides transparent information about the work carried out, associated costs, and the expected completion time.

Data protection and transparency are fundamental principles for BMW. The company places great importance on the confidentiality and integrity of personal data, and prioritizes data protection and security. BMW adheres to the General Data Protection Regulation and national laws, such as the German Federal Data Protection Act, collecting data intelligently and for specific purposes. This commitment extends to systems installed in vehicles.

With Proactive Care, BMW offers a revolutionary service experience that emphasizes customer satisfaction as a central focus.

*The available service scope of “Proactive Care” may vary depending on the country of delivery.

Motorsport

2024 Mercedes G-Class Facelift To Receive Aero Upgrades Inspired by EQG

Let’s face it, people who buy a Mercedes G-Class aren’t really concerned about fuel economy. With a starting price of $139,900 for a G550 or $179,000 for an AMG G63 in the United States (not including options), gas bills are hardly a concern. However, in Europe and other markets, Mercedes offers a more economical inline-six diesel engine, and there’s even a four-cylinder gasoline model called the G350 available in China.

That being said, those interested in the fully electric G-Class will likely want improved efficiency since the boxy-shaped SUV is not known for its aerodynamic performance. While the electric variant will retain its iconic appearance, it will benefit from various aerodynamic enhancements to optimize its range. The lessons learned during the development of the EQG electric SUV will be applied to the conventional-powered G-Class facelift, which is scheduled for release in 2024.


Featured

Nitin Gadkari Unveils Flex-Fuel Toyota Innova Hycross Strong-Hybrid Prototype


This prototype can run on up to 85 percent ethanol blend, and 60 percent of the total output is taken care of by EV power, courtesy the hybrid system, in certain test conditions

  • The prototype is equipped with a 186PS 2-liter strong-hybrid petrol engine.

  • The engine has been modified to be compatible with high-blend ethanol fuel.

  • A 20 percent ethanol blend produces 14 percent less PM2.5 emissions than petrol.

  • Ethanol is more affordable and is mostly made from organic materials like sugarcane.

  • Further tests and calibrations need to be done before the prototype is approved for Indian roads.

Nitin Gadkari, Union Minister of Road Transport and Highways, has unveiled the prototype of the flex-fuel Toyota Innova Hycross hybrid. This prototype can run on up to 85 percent ethanol blend fuel and is the first in the world to comply with the updated BS6 Phase 2 emission norms. Here’s what you need to know about the flex-fuel Innova Hycross prototype.

Cleaner Powertrain

The flex-fuel Hycross uses the same 2-liter strong-hybrid powertrain engine as the regular Toyota hybrid MPV. The engine has been adapted to run on an ethanol blend of up to 85 percent, making it more eco-friendly. Toyota claims that the performance output of 186PS remains the same even on the greener fuel.

Benefits

Ethanol is a cleaner fuel than petrol or diesel, resulting in lower emissions and less environmental damage. E20 fuels (20 percent ethanol blend) can reduce PM2.5 emissions by 14 percent compared to regular petrol. The hybrid system further enhances the eco-friendliness of the prototype as it uses EV power for up to 60 percent of the total output. Ethanol is also more affordable than fossil fuels and can be locally manufactured from organic resources like sugarcane, rice, and bamboo.

The transition to electric vehicles is challenging, and flex-fuel vehicles provide a middle ground solution. They help reduce carbon emissions and India’s energy imports. Eventually, the country may even be able to export surplus biofuels.

The flex-fuel Innova Hycross is still a prototype and needs further testing before it can be made available on Indian roads. The availability of higher ethanol-blended fuel is also crucial for this technology to be fully utilized. However, by 2025, E20-compliant fuel and compatible vehicles are expected to be introduced. Let us know your thoughts on this prototype in the comments below.

Read More on: Innova Hycross Automatic

News

Non-ULEZ-compliant classics at discounted prices

If you don’t live in London, you might not think that the Ultra Low Emissions Zone (ULEZ) is something you should be concerned about. However, it can actually be good news if you’re looking for a great deal on a car.

The ULEZ is expanding to the outer border of the M25 on August 29th, which means that thousands more motorists will be charged to drive non-compliant cars. As a result, the market for these cars has been flooded, causing prices to drop significantly.

Now is the perfect time to buy a comfortable diesel for your daily commute, a small supermini for quick trips to the store, or even to invest in a potential future classic car.

Using these non-compliant cars outside of built-up areas should not make you feel guilty. The open air in the countryside dilutes the toxic NOx emissions to a level that is not a public health risk.

In addition, many of the diesel cars that don’t meet the NOx standards for the ULEZ actually emit less CO2 than their petrol counterparts. Since CO2 contributes to climate change rather than respiratory illnesses, a good diesel car is often a better choice for the environment.

Here is our selection of the best deals on non-ULEZ cars within a 25-mile radius of central London.

The best deals for non-ULEZ cars for motorway driving

Volkswagen Passat (2006-2010)

The sixth-generation Passat is a comfortable, refined, and spacious saloon that still holds its class almost 20 years later. We found a 2006 model with a 2.0-litre turbodiesel engine – capable of more than 50mpg on the motorway – and 72,000 miles on the odometer listed for sale at £1689.

Chrysler 300C (2005-2010)

This American car stands out from the rest: about 20% of the 300C was based on the 1996-2002 Mercedes-Benz E-Class, making it a reliable long-distance cruiser. You can get one with the Mercedes-sourced 3.0-litre diesel V6, with less than 100,000 miles on the clock, for just £2595.

Mercedes-Benz CLS (2004-2010)

You can get your hands on one of the world’s finest grand tourers for as little as £3200. We found one with the same V6 engine as the 300C, a full service history, and just two previous owners. With only 58,800 miles driven in 17 years, it still has plenty of life left.

The best deals on non-ULEZ small cars

Toyota Yaris (1999-2000)

If you need an affordable second car for quick trips to the store or for teaching a young driver, you can’t go wrong with the first-generation Yaris. We found a 1999 petrol model with only 65,000 miles on the odometer for just £995.